Playbooks & Templates

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Playbooks & Templates

Helping women discover their wings.

This library gives small businesses ready-to-use playbooks and templates for real work: planning, branding, marketing, sales, finance, operations, customer service, legal, people, and events. Everything is advisory-only—we review, guide, and provide tools; you implement. Files are short, practical, and written in simple English. Formats include PDFs, Docs, Sheets, and one-pagers you can copy and adapt. We update the library monthly and retire anything outdated.

Strategy & Planning

Branding & Communication

  • Basic Brand Guide

    Logo use, colors, fonts, and tone.

  • Company Boilerplate

    Approved 100-word brand description.

  • Founder Bio Template

    Short, credible profile for media and partners.

  • Product Naming Checklist

    Rules to choose clear, legal names.

  • Elevator Pitch Script

    30/60-second pitch that lands.

  • Story Bank Template

    Capture wins, lessons, and customer stories.

  • Design Brief for Creatives

    What designers need before they start.

  • Brand Consistency Checklist

    Keep visuals and words aligned.

Social Media & Content

  • 30-Day Post Planner

    Day-by-day post plan with goals.

  • Caption Bank (20 Lines)

    Reusable lines that convert.

  • Hashtag & Keyword Starter

    Sector-wise discovery terms.

  • Reels/Stories Storyboard

    Plan shots, hooks, and captions.

  • Community Management SOP

    DMs, comments, and response times.

  • UGC Request Script

    How to ask customers for content.

  • Content Schedule Tracker

    Who posts what and when.

  • Social Page Audit

    Bio, links, highlights, and basics checklist.

Sales & Lead Generation

  • Sales Script Pack

    B2C/B2B talk tracks and prompts.

  • Objection Handling Sheet

    Answers to the top 10 blockers.

  • WhatsApp Sales Flow

    Steps from message to payment.

  • Lead Capture Form

    Fields and copy that raise conversions.

  • Follow-Up Cadence

    D0/D2/D7/D30 reminders and templates.

  • Proposal & Quote Template

    Clean offer doc with terms.

  • Intro Email Pack

    Outreach to partners, retailers, and buyers.

  • Demo/Meeting Agenda

    Structure for winning meetings.

  • Cross-sell/Upsell Matrix

    What to offer after the first sale.

  • Win/Loss Review Sheet

    Learn from every deal.

Website, SEO & Analytics (Advisory Templates)

  • Website Audit Checklist

    Structure, messaging, UX basics.

  • Landing Page Copy Guide

    Headline, proof, and CTA blocks.

  • SEO Basics Checklist

    Titles, metas, H1s, alts—no fluff.

  • Speed & Image Checklist

    What to hand to your developer.

  • Blog Topic Map

    Six high-value topics per quarter.

  • Local SEO Checklist

    NAP, map, and reviews setup.

  • Conversion Path Map

    Page visit to form to follow-up.

  • Analytics Events List

    What to track from day one.

Finance & Compliance

  • Cashbook + Simple P&L

    Track money in, money out, and profit.

  • Margin Improvement Checklist

    Five levers to lift profit.

  • Budget vs Actuals Tracker

    Plan vs real spend per month.

  • Invoice, Receipt & PO

    Ready-to-use business documents.

  • Collections Script & Log

    How to follow up on payments.

  • Tax Registration Guide

    Steps and links for Pakistan setup.

  • Expense Control Rules

    Three-quote and approval process.

  • Unit Economics Review

    Per-SKU cost and margin view.

  • Pricing Revision Protocol

    When and how to change price.

  • Finance Health Check

    Red flags to review quarterly.

Operations & Supply

  • Vendor Evaluation Sheet

    Compare quality, cost, and reliability.

  • Procurement SOP

    Request, quotes, and approvals flow.

  • Quality Control Checklist

    Incoming and outgoing checks.

  • Inventory & Reorder Sheet

    Minimums and reorder points.

  • Courier/Delivery Playbook

    Rates, SLAs, and packaging tips.

  • Store Opening Checklist

    Daily and weekly ops routine.

  • Safety & Hygiene Checklist

    Basic standards for retail/food.

  • Returns & Refunds SOP

    Steps, roles, and timelines.

  • Peak Season Plan

    Stock, staffing, and promotions prep.

  • Business Continuity Plan

    Backups for suppliers and data.

Customer Experience

  • New Customer Onboarding

    Welcome steps and first-week touchpoints.

  • Service Standards Card

    Response times and promises.

  • Feedback Survey (NPS)

    Quick form with three custom questions.

  • Loyalty Program Starter

    Tiers, rewards, and rules.

  • Complaint Resolution Script

    Calm responses and escalation.

  • Churn Signals Checklist

    Spot and save at-risk customers.

  • Review Request Flow

    Ask for Google/Facebook reviews.

  • After-Sales Care Checklist

    Warranty, replacements, and care tips.

Legal & Policy (Lightweight)

  • Simple MoU Template

    Partnership basics in one doc.

  • Services Agreement

    Scope, fees, and timelines.

  • NDA Template

    Keep shared info confidential.

  • Refund & Return Policy

    Clear rules for customers.

  • Privacy Policy Starter

    What you collect and why.

  • Basic Data Consent

    Media and data permission form.

  • IP Basics Guide

    Brand name, logo, and usage notes.

People & Skills

  • Job Description Template

    Role, outputs, and KPIs.

  • Interview Script

    Questions and scoring grid.

  • New Hire Onboarding

    First-week checklist.

  • Performance Review Form

    Quarterly feedback and goals.

  • Freelancer/Agency Brief

    Scope, deliverables, and review points.

  • Sales Call Coaching Guide

    What to say and what to log.

  • Pitch Deck (5 Slides)

    Short deck for buyers/partners.

  • Public Speaking Checklist

    Prep for talks and panels.

Awards & Events

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